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What to Look for When Hiring a Basement Repair Contractor

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When the St. Louis rains come pouring down, you’re going to want to keep your basement as watertight as possible. What qualities should you look for in a basement repair contractor, though? What skills, experience level, licenses, and prices should you be looking for when shopping for a basement waterproofing contractor? 

Keep an eye out for the following, and you’ll be able to hire a contractor with no problems at all.

Legal Qualifications

The contractor you choose to work with absolutely needs to legally be permitted to work on your basement. This means you should easily be able to find proof of licensure on your contractor. Not only that, but your contractor should be able to procure any permits she needs to legally work on your home, in accordance with your state and city’s laws.


It’s not just your microwave that needs to come with a warranty. Your basement repair contractor should be able to provide you with a warranty in case anything goes wrong with your basement after repairs have been completed. A warranty will keep your financial investment in your basement safe. It is also a sign that your contractor recognizes the potential for mistakes to happen and is willing to help you overcome any that may pop up.

Customer Service History

Basement repair contractors want to make themselves look as good as possible. But be sure you have a comprehensive understanding of their work ethic. If you want to know how the contractors you’re interested in have worked in the past, the best way to do so is to read their reviews.

Go to a third-party review site and see what previous clients and partnered employees have to say about the contractors you’re interested in. Take what you read with a grain of salt, of course. Contractors work one-on-one with most of their clients and don’t always hit it off with everyone. That said, you should still be able to detect any negative or positive patterns that may arise in the reviews.


Ideally, the contractor you end up working with should have the experience to quickly and effectively fix the leak that may have appeared in your home. There is no year-gap, though, that separates an experienced contractor from a contractor that’s still learning her trade. When taking experience into consideration, don’t write off a contractor who’s only been in the industry for two to three years. Younger contractors in the industry will bring creativity and flexibility to your repair, where older contractors can bring long years of tradition and hard work.

In short, keep a contractor’s experience in mind, but don’t use this factor as the tipping point that writes less-experienced contractors off of your list.

Budget and Pricing Flexibility

The myths surrounding basement repair make it seem like contractors are exceedingly expensive to hire. This isn’t actually the case. The cost of your basement repair will vary based on the severity of the leak you’re dealing with and the size of your home, among other factors.

As such, you want to work with a contractor who is willing to be forthcoming about the potential expenses of your home repair. Not only that, but you should work with a contractor who can negotiate their prices. Before meeting with a contractor to discuss price, gather up free quotes from a number of sources. With these quotes in hand, you’ll have a better idea of the amount you should be charged and whether or not your contractor of choice is charging you a reasonable amount.


When you first spot a leak in your home, you’re going to want to fix it as quickly as possible. As such, you’re going to need to try and find a contractor who’s able to work on your schedule. Of course, contractors often have client lists that keep them busy. However, a professional contractor should be able to dry out your home in a reasonable amount of time instead of making you wait several months to get rid of a leak.


Above all else, your contractor of choice should be able to communicate with you. This means quickly and professionally responding to emails. It also means answering your calls in a reasonable amount of time.

Any contractor who actively ignores your calls or who doesn’t seem to respect your time isn’t worth your business

Finding the best contractor to work on your home may take a bit of time. Do your research, though, and you’ll find a contractor who can fix your home and protect your investments in no time at all. 

FRS Service Area Map with Des Moines

Our Service Areas

Des Moines Location

2401 SE Creekview Dr.
Ankeny, IA 50021

Kansas City Location

211 SE State Route 150
Lee's Summit, MO 64082
(816) 774-1539

Moberly Location

1401 US-24
Moberly, MO 65270
(660) 202-8662

Springfield Location
1820 N Barnes Ave
Springfield, MO 65803
(417) 612-8286
St. Louis Location

1625 Larkin Williams rd.
Fenton, MO 63026
(314) 207-9995